App stuck loading in Stage, then redirects to Production

Hi,

When trying to open my app in Stage, the app gets stuck loading for a very long time. Eventually, it times out and automatically redirects me to the Production environment.

It initially started in Chrome. As a workaround, I switched to Firefox, which worked fine for a bit—but now the exact same issue has suddenly triggered in Firefox as well, without any new deployments being made. The issue seems to be isolated to this specific app.

The issue triggered right after I attempted to load a large view with a table of 8000 rows, which failed to load/timed out. Since then, I haven’t been able to get back into the app at all.

What I have tried so far (without success):

  • Re-deploying to Stage.

  • Logging out and logging back in.

  • Clearing browser cache, cookies, and buffer entirely.

  • Trying to access the app by navigating directly to other views/URLs (bypassing the default landing view).

It feels like my user session or the app itself is stuck in a loop trying to fetch that initial heavy dataset, but since I can’t even load the app shell, I can’t force it to navigate away. Devtools shows nothing at all, just loading.

Has anyone experienced this infinite load leading to a Prod redirect before? Any tips, logs I should look for, or “hacks” to force-reset the app state for my user would be highly appreciated!

Thanks in advance!

Hi,

I will follow you up on this in the DM.