Error Code undefined Unable to connect to Solution - try again later when trying to access devtools in prod

Trying to use production api devtools service (Appfarm Devtools for Services)

I get the error in the subject. I have enabled permission for my user group.

Any ideas? (it works well in dev) - btw. this has never worked in prod.

Also - why is this setting disabled and read only for owners ,maintainers and devs?


Regarding the permissions: The Owner, Maintainer and Developer roles do not grant you permissions to access Devtools for Services in Production. Your user needs to be a member of a role with access to Devtools for Services in Production (configured in Permissions → Advanced, as stated in this docs article).