Generate Document Action node 2

Bugs and feature requests Bugs
1

Hi!

I reported that we had some issues with the Generate Document Action Node a while ago. You guys fixed it and it works much better now! But, we still cannot rely 100% on this functionality.

The error that we get from the action node is: “The request was made but no response was received”.

Do you know why this happens?

2

Hi, Martin!
Good to hear that this is working better for you :slight_smile: This call is run serverside, generates a document and returns it, so something on the way fails.
I could use some more information to help you in this case:

  1. Are you running this action in a service or app?
  2. Are your parameters database connected, runtime or both?
  3. Is your action always returning this error message, or sometimes successful?
    3,1. If sometimes successful, is there a common denominator for where it fails?
  4. Do you have any timestamps for when this has occured?
3

Hi Nikoline!

The action is running in the app, the resulting PDF-file is returned to a database connected data object. It is more successful than not, when it is unsuccessful it usually is for 2-3 tries. We do not have common denominator for where it fails, we could try to store the template string in the error logging as well. But as mentioned, it usually works again after a couple of tries.

Timestamps:
11:34 29/11/2024
11:31 29/11/2024
11:29 29/11/2024
11:25 29/11/2024

1 Like
4

Thank you!
I will let you know if the timestamps give us more info. You could send me a DM with the error message/code if that is available as well :slightly_smiling_face: