Implementing chat tools (such as Intercom)

Does anyone have experience with implementing chat tools such as Intercom in Appfarm?

I am looking to use the chat functionality to communicate with users of our solution. Mostly as a way of doing quick customer support.

They have a js-library that is very simple to install by pasting their install script on the pages the chat should be visible. You can pass a “user”-variable inside the script and fill in either user-id/email and name or other data you want to be displayed in Intercom.

I believe you have to install the library in the environments config using “custom header tags” and “script sources” and then use an action with the coded component for the above-mentioned script. Remember to remove the <script>-tag.