Our DEV environment is failing to load

It finally started working a minute ago with a notice of an Appfarm update, but it was down for at least 30 minutes before that. If AppFarm needs to take stuff down for maintenance or something, can we get some notice and a better experience for our users?

We was just notified that at few Dev environments are down, and have it in our incident tracker. Analyzing as we speak. Matters regarding downtime and operations may be taken directly with the customer contact. Our statuspage has also been updated now.