Hi
When trying to load an app in production I get white screen with nothing else on iOS (Iphone 14). Could it be an issue related to “installed apps” and caching? It loaded fine on the second try.
Btw the mobile is on wifi and was used on other apps right before so it is not a network issue.
Hi Johan!
FYI: The red errors are not related / can be ignored.
Did this happen only once, and not again, and just for one app? Do you know if it is an issue for more users, and on other devices as well? And, do you have any more info from the console log (i.e. are you able to enable the log an recreate it?)
Given the information at hand, this one is very hard to pinpoint (since it is a client-side temporary issue).
If this is a recurring issue, it should probably be solved directly towards your point of contact in Appfarm, as it is probably related to local circumstances.
Thanks for swift response.
console.log is the first pic with the red errors.
I will find out if other users are experiencing the same. Im not sure if it is the same as other loading problems for installed apps on IOS since the result is slightly different (usually we get the spinner and it eventually starts working but here the white screen is a dead end). Closing the app and opening it up resolved the issue.
I hoped the info could provide some info but if the red errors are unrelated I suppose it didnt help.
Anyway, it shows that the client may end up in a “dead” state where closing and reopening is the only remedy. Not sure if it possible to do anything with this, but it if something can be done to make the start-up more robust and resilient it would be great for users who experience problems loading the apps.
Regards,
